At Mitchells we believe that we have a unique offering to add value to our already high standards of customer service. Since January 1999 we have been capturing the details of all work carried out by our service departments. We have done this by attaching a numbered plate or label to each piece of machinery. This number is a unique "Mitchell No.". When calling to book a service or repair quoting this number will speed up the job booking process as we can find the machine instantly and create a job card in seconds.

Tn the early days we were only able to offer some of our largest customers Fleet Maintenance reports. These were a paper based service history for each of the customers machines. We found this to be slow and expensive (Posting a ream of paper is not cheap). We then developed the system further and in 2001 we were able to offer On-line service reports.

This section of our website gives you the ability to view these reports on-line and print them out. The data will be updated after our weekly service invoices are produced. If you have had any machinery serviced since January 1999 then it's service history is available on-line.

To use this service you must have a customer account no. and be a registered user as access to the system is restricted by use of a username and password. If you wish to register for this service click here. Once registered your reports will be available after the next weekly invoicing run. This normally means that if you register before noon on Monday then you should be able access your reports by close of business on Tuesday of the same week.