Service Department

Obviously whilst your machine is under manufacturers warranty it is essential that it is regularly serviced by the appointed dealer in accordance with the service schedule. This will help to ensure any warranty claims that may be required will be completed on your behalf. It also has the added advantage that your machine will be kept in tip-top performance by expertly trained service engineers who have the correct tools for the job. When machines are being serviced we can check for extra work that may be covered by warranty and do that work at the same time.

In these days of electronics it is even more essential to use your dealer as they will have the computer diagnostic tools that are essential for diagnosis and corrective programming.

As an appointed dealer we only use genuine parts from the machine manufacturer. This means that your machine will perform at an optimum level and you have the peace of mind that you will get warranty on the spare parts that are fitted.

As an extra service we at Mitchells have developed our very own service history system that enables us to track every job that has been done on any piece of machinery since 1st January, 1999. We do this by affixing a metal plate to your machine which carries a unique 'Mitchell No.'. This Mitchell No. then gives us the ability to print a detailed 'Fleet Maintenance Report' for your machinery so that you can keep track of what jobs have been done on it and how much you have spent. We also show what warranty claims have been made on your behalf. This type of regular reporting allows us to identify any machines where it may be more economical to replace it rather than keep repairing it.